Privacy Policy

MonSPHERE, Inc. (“MonSPHERE”, “we”, “us”) respects your privacy. This policy explains what data we collect through our website and platform, how we use it, and the choices you have.

We collect account information you provide (name, email, company), usage data from your interaction with our dashboard, and technical data such as IP address and browser type necessary to operate the monitoring service.

We use data to provide and improve the MonSPHERE platform, communicate service updates, respond to support requests, and comply with legal obligations. We do not sell personal data to third parties.

Monitoring data is retained according to your plan's retention period. Account data is retained for as long as your account is active, plus any additional period required by law.

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. Contact support@monsphere.com to exercise these rights.

MonSPHERE is SOC 2 Type II compliant. We encrypt data in transit and at rest, and enforce strict access controls across our infrastructure.

Questions about this policy can be sent to support@monsphere.com or our mailing address at 548 Market Street, San Francisco, CA 94104.